Privacy policy

Last updated: October 1, 2025

At Lumina Care, we respect and protect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

✅ Information We Collect

  • Personal details such as your name, email address, phone number, and shipping/billing address are collected when you place an order.

  • Payment details (processed securely through third-party payment providers; we do not store your credit/debit card information).

  • Technical data, such as your IP address, browser type, and device information to improve website performance.

✅ How We Use Your Information

  • To process and deliver your orders.

  • To communicate with you about your order, offers, or updates.

  • To improve our products, services, and website experience.

  • To send you marketing emails or newsletters (only if you have subscribed; you can unsubscribe anytime).

✅ Sharing of Information

  • We do not sell or trade your personal information.

  • We may share limited information only with trusted service providers (such as delivery partners and payment gateways) to fulfill your order.

✅ Data Protection

  • We use secure servers and encryption to keep your personal information safe.

  • Your payment details are processed securely through certified payment processors.

✅ Your Rights

  • You can request to access, update, or delete your personal information at any time by contacting us at contact@luminacare.pk.

  • You can opt out of marketing emails by clicking the unsubscribe link in our emails.

✅ Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
📧 Email: contact@luminacare.pk
📞 Phone: 0340-1754555