Terms of service

Terms of Service

Welcome to Lumina Care. By using our website or purchasing from us, you agree to the following terms and conditions. Please read them carefully.

✅ General

  • By accessing our website, you confirm that you are at least 18 years old or have permission from a parent/guardian.

  • We reserve the right to update, change, or replace any part of these Terms by posting updates on our website.

✅ Products & Availability

  • All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time.

  • We aim to provide accurate descriptions and images, but we cannot guarantee that colors or packaging will always match perfectly due to screen differences.

✅ Pricing & Payments

  • All prices listed are in PKR (Pakistani Rupees) and include applicable taxes unless stated otherwise.

  • We reserve the right to change prices at any time without notice.

  • Payments are processed securely through trusted third-party providers. We do not store payment details.

✅ Shipping & Delivery

  • Delivery times are estimates and may vary depending on location.

  • We are not responsible for delays caused by courier services, holidays, or unforeseen circumstances.

✅ Returns & Refunds

  • Our Return & Refund Policy applies to all orders. Please review it before purchasing.

✅ Prohibited Use

You may not use our site or products for:

  • Any unlawful purpose.

  • Violating intellectual property rights.

  • Distributing harmful software, viruses, or spam.

✅ Limitation of Liability

  • Lumina Care is not liable for any allergic reactions, skin issues, or misuse of our products. Always follow the instructions provided.

  • We are not responsible for damages beyond the value of your purchase.

✅ Contact Us

If you have any questions regarding these Terms, please contact us at:
📧 Email: contact@luminacare.pk
📞 Phone: 0340-1754555