Shipping policy

Shipping Policy

At Lumina Care, we work hard to deliver your order quickly and safely. Please read our shipping details below:

✅ Delivery Time

• Orders are processed within 1–2 business days after confirmation.

• Standard delivery time is 2–5 business days for most cities in Pakistan.

• Remote areas may take a little longer (up to 7 days).

✅ Shipping Charges

• Shipping charges are calculated at checkout.

• If your order qualifies for a free delivery promotion (if announced), it will be clearly mentioned at checkout.

✅ Order Tracking

• Once your order is shipped, you will receive a tracking number by SMS or email.

• You can use this tracking number to follow your order until it arrives.

✅ Delivery Partners

• We work with trusted courier companies to ensure safe and timely delivery.

• Please make sure your address and contact number are correct to avoid delays.

✅ Delays & Issues

• Delivery times are estimates and may be affected by public holidays, weather, or courier delays.

• If your package is lost or delayed beyond the normal delivery window, please contact us at contact@luminacare.pk or 📞 0340-1754555.